IMPORTANT NOTICE

Players using VPN services or frequently logging in from multiple IP addresses may have their bets voided and their accounts suspended.

If a user is detected accessing the platform from different IP addresses across multiple cities, the company reserves the right to suspend the account and void all related bets.

All users are strongly advised to carefully read and understand the following Terms and Conditions. By accessing and using the Exchange, all users agree to comply with and be bound by the terms stated below.

Terms and Conditions

1. Prohibited Activities – Passing of Funds & Self-Matching

Any form of passing of funds, self-matching, or similar fraudulent activities is strictly prohibited. Accounts found engaging in such practices will be immediately locked, and all related funds will be reversed. The company reserves the right to void any such bets within seven (7) days from the time the bet was placed.

2. Account Locking & Bet Voiding

If any account is locked due to passing of funds within the last 72 hours, the company reserves the right to void any such bets in that account regardless of when the bets were placed.

3. Final Authority

No disputes, arguments, or claims relating to the above matters will be entertained. All decisions made by the company shall be final and binding.

4. Service Availability

While we endeavor to provide uninterrupted services 24/7, we shall not be held liable for any losses, market positions, or outcomes caused by technical issues, system failures, or service interruptions from our providers.

5. Market Resettlement & Voiding

We reserve the right to resettle or void any market due to technical issues, delayed suspensions, or errors originating from the provider. In such cases, settlement shall be made strictly in accordance with the provider’s official result.

6. Multiple Accounts

If a user is found operating two or more accounts from the same IP address, all winnings across those accounts shall be cancelled, and appropriate action may be taken.

7. Suspicious Betting Activity

Any bets deemed suspicious — including bets placed from within a stadium or from sources closely associated with live events — may be voided at any time. The decision to void a particular bet or an entire market remains solely at the company’s discretion, and such decisions shall be final and non-negotiable.

8. Cheating, Court Siding & Market Manipulation

Any form of cheating, fund passing, self-matching, court siding (using live commentary advantages), sharpening, commission abuse, or manipulation is strictly forbidden. If any user is found engaging in such practices, all funds in the account will be seized and confiscated. No appeals shall be accepted, and management’s decision shall be final.

9. Fluke Betting & Commentary Disclaimer

Fluke hunting or seeking is strictly prohibited. Any such bets shall be reversed. Live commentary is provided as an additional service, and the company shall not be held responsible for any delays, inaccuracies, or errors in the commentary.

Introduction

Restricted Territory Policy

This restricted territory policy applies to both residents and visitors in restricted regions. Accounts registered in non-restricted territories may become restricted if betting activity is detected from restricted regions.

     The company reserves the right to void all winnings if a user is found accessing or betting from a restricted territory.

Use and Interpretation

These Exchange Rules and Regulations apply to all bets placed on the Exchange, including Multiple bets.

• The Exchange Rules consist of:
  If a market is not scheduled to be turned in-play but fails to suspend the market at the relevant time, then:
• if the event has a scheduled ‘off’ time, all bets matched after that scheduled off time will be void; and
• if the event does not have a scheduled ‘off’ time, it will use its reasonable endeavours to ascertain the time of the actual ‘off’ and all bets after the time of the ‘off’ determined will be void.
• It aims to use its reasonable endeavours to suspend in-play markets at the start of and at the end of the event. However, regardless of what it says in the Market Information, it does not guarantee that such markets will be suspended at the relevant time.
• It will not part-suspend outcomes/selections in an Exchange market that has been turned in-play.
• Customers are responsible for managing their in-play bets at all times.
• For the purposes of in-play betting, customers should be aware that transmissions described as “live” by some broadcasters may be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data.

2. Results and market settlement
3. a) General
4. b) Resettlements

• Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.
• Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
• If no official result of a relevant governing body is available, the result will be determined by using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then it shall (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) whether or not to wait for further information before deciding whether to reinstate or resettle the market. Except it has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered (regardless of whether or not such information may have led to a different result).
• In the event of any uncertainty about any result or potential result, it reserves the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to reasonable satisfaction. It reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to reasonable satisfaction.

• Markets are generally settled shortly after the end of the event in question. It may settle (or part-settle) some markets before the official result is declared (or may increase a customer’s ‘available to bet’ balance by the minimum potential winnings of that customer on a given market) purely as a customer service benefit. However, it reserves the right to amend the settlement of the market if: (i) the official result is different to the result on which initially settled the market; or (ii) if the whole market is eventually voided (e.g. for an abandoned event).
• It reserves the right to reverse the settlement of a market if a market is settled in error (for example, a human or technical error).
• If resettles a market, this may lead to amendments being made to a customer’s balance to reflect changes in market settlement.

Exchange Multiples Rules

• Customers placing a multiple bet will be betting with each other will act as the counterparty to the bet.
• A multiple bet consists of a number of legs. A leg is defined as one or more chosen selections in any individual event market.
• It reserves the right in its sole discretion not to accept certain multiple bets or to scale back stakes in certain circumstances.
• All multiple bets placed are subject to the Exchange Rules that apply to each individual sport that relates to any leg of any multiple bet.
• Customers can place an Exchange Multiple bet using back, or where available lay or a mixture of back and lay selections. However, customers cannot have a combination of back and lay selections in any one leg.
• If customers choose more than one selection in one leg the odds for this leg will be “dutched” which means they will be combined to reflect the chances of any of the selections within the leg winning (if backed) or all of the selections losing (if laid). If customers wish to place a cross-multiple bet (i.e. more than one selection in any event market but not using “dutched” prices) they will need to enter each Exchange Multiple bet separately.

3. Customer Responsibility

Customers are responsible for understanding all applicable rules before placing any bets. Market Information alone should not be relied upon.

Special Bets are inherently unpredictable and must be approached with caution. Users are fully responsible for managing their own betting positions.

4. Customer Betting Disputes

Customers with any concerns regarding Exchange Rules or market settlement should contact Customer Support.

If dissatisfied with any settlement, users must submit full details of their complaint. All disputes will be reviewed, and the company’s final decision shall be binding.